FAQ
Find clear answers about Elamara’s products, ingredients and formats. For the full product comparison, visit our Elamara supplement guide.
What is the difference between Daily Lift, Calm Balance and Evening Ease?
Daily Lift is an orange-flavored gummy with four mushroom extracts. Calm Balance is a blackberry-flavored gummy containing reishi, L-theanine and botanicals. Evening Ease is a liquid mushroom supplement supplied in a dropper bottle.
What comes in the Everyday Balance Trio?
The Everyday Balance Trio includes Daily Lift, Calm Balance and Evening Ease. Read the individual labels for ingredients, directions and warnings.
How many servings are in the bottles?
Daily Lift and Calm Balance each list 30 servings per container at one gummy per serving. Their directions are one to two gummies daily. Evening Ease lists 30 servings per container at 1 ml per serving. A label serving and a recommended daily amount are not always the same.
Do the gummies contain sugar?
Yes. Daily Lift and Calm Balance each contain 2 g total sugars, including 2 g added sugars, per gummy according to their Supplement Facts panels.
Can I take all three products together?
Read all three labels and ask a qualified healthcare professional whether combining them is suitable for you. Buying the bundle is not a substitute for individual guidance.
Where can I see the complete ingredients?
Each product page includes ingredient details and a Supplement Facts image. Follow the label on the bottle you receive. Contact support@elamara.store if you need help locating product information.
General
What's the shipping cost?
Standard shipping is free on every eligible order, with no minimum purchase required. Paid express shipping may be available at checkout.
When will I receive my products?
Orders are normally processed within 1–5 business days. Standard delivery normally takes 2–4 business days after dispatch, for an estimated total of 3–9 business days. Business days exclude weekends and U.S. federal holidays. Delivery estimates are not guarantees. See our shipping policy for details.
What's your refund policy?
We accept 30-day returns for unopened items, subject to the conditions in our refund policy. Contact support@elamara.store before returning an item. This does not affect your statutory rights.
How can I cancel my order?
Cancellations must occur before the product is confirmed and preparing to be shipped out. The order cannot be cancelled after you get an email with a tracking number. Refer to our shipping and refund policy in the footer.
Where can I find ingredients and product information?
Each product page includes ingredient information, directions and warnings. Please read the product label before use. For questions about a product or its label, contact support@elamara.store.
Can I track my order?
When tracking is available, it will be sent to the email address provided at checkout after your order has been dispatched. Tracking may take time to update after the carrier receives the parcel.
Where does ELAMARA deliver?
We currently deliver only to eligible addresses in the 48 contiguous United States and Washington, D.C. We do not deliver to Alaska, Hawaii, U.S. territories, APO, FPO or DPO addresses, U.S. military bases or addresses, or international destinations.
Subscription
What does the subscription give me?
Where a subscription option is available, the product page shows the delivery frequency and price before you order. Review the selected subscription details at checkout.
How can I manage my subscription?
The subscription management information will also be emailed to you upon first purchase.
What is your subscription cancellation policy?
You may cancel at any time other than within a one-day period before your subscription renewal. If cancellation is not completed prior to this one-day period, your designated payment method will be charged for the next billing cycle. Subscriptions remain active until the customer cancels before the next renewal cycle.